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HiLook IPC-T383H-MU Pro 8MP Acusense Turret IP Camera with Mic Colour Night (White or Black)

$181.00$246.00
SAVE $65.00FREE DELIVERYWARRANTY GUARANTEED
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HiLook Fixed Turret IP Camera | 8MP Resolution | 2.8mm Lens | AcuSense AI Detection | Built-In Microphone | H.265+ Compression | IP67 Weatherproof

The HiLook IPC-T383H-MU delivers an 8MP fixed turret IP camera designed for reliable indoor and outdoor surveillance where ultra-clear video, smart detection and built-in audio are required. Featuring 3840 x 2160 resolution, a 2.8mm fixed lens and H.265+ compression, it supports detailed monitoring while helping reduce bandwidth and storage use. Equipped with AcuSense human and vehicle classification and a built-in microphone, it provides accurate alerts and real-time audio awareness. Built with 120 dB true WDR, PoE support, a MicroSD slot up to 512GB and IP67 weatherproof housing, it suits flexible installation across homes, shops and commercial sites.

Key Features

  • 8MP Resolution: Captures ultra-clear 3840 x 2160 footage for detailed security monitoring.
  • AcuSense AI Detection: Uses deep learning to classify human and vehicle targets for more accurate alerts.
  • Built-In Microphone: Records audio alongside video to improve situational awareness.
  • H.265+ Compression: Helps reduce bandwidth and storage requirements while maintaining efficient recording.
  • 2.8mm Fixed Lens: Provides a wide viewing angle for broad scene coverage.
  • IP67 Weatherproof Housing: Protects against water and dust for dependable outdoor installation.
8MP Resolution Icon
2.8mm Lens Icon
Human and Vehicle Detection Icon
Built-In Microphone Icon
H.265 Compression Icon
Weatherproof Outdoor Icon

 

Additional Information

Download the HiLook Quick Start Guide
IPC-T383H-MU Datasheet

$181.00 $246.00 inc GST +3 Year Warranty & Support

Select how many of this same camera you need for your install. This will update the main product quantity.

Please ensure your NVR supports the number of cameras you add. E.g. 8CH for 5-8 cameras, 16CH for 8-16 cameras

Limited Hard Drive Stock. If you have a brand preference (wd purple / skyhawk) leave a note at checkout, we’ll try our best to ship it. Otherwise we will ship what’s in stock.

sku: DS-D5022F2-1V2S, 100 Hz refresh rate, more fluid and life-like video viewing, ultra thin sleek design

Product Overview

Combining 8MP resolution with Smart Hybrid Light and AcuSense AI detection, the HiLook IPC-T383H-MU is a fixed turret IP camera built for eave, soffit, and wall mounting at homes, shopfronts, and small commercial sites. Featuring 3840 x 2160 capture, it records footage with enough detail to identify faces and number plates across a wide scene. The 2.8mm fixed lens provides broad coverage for entry points, driveways, and outdoor common areas. Smart Hybrid Light automatically selects between infrared and white light depending on conditions, enabling full-colour footage even in complete darkness when motion is detected. AcuSense deep learning classifies humans and vehicles separately, filtering out triggers caused by animals or foliage. Additional capabilities include a built-in microphone for audio recording alongside video, 120dB true WDR for scenes with strong backlight, H.265+ compression to reduce storage demands, a MicroSD slot for local backup up to 512GB, PoE for single-cable installation, and an IP67-rated housing. Available in white or black to suit different installation environments.

Key Capabilities

8MP 4K Resolution

At 3840 x 2160, the IPC-T383H-MU captures enough detail to identify faces and read number plates across a wide field of view, making it useful at entry points where object identification matters most.

Smart Hybrid Light

This camera switches automatically between infrared and white light based on ambient conditions. When motion is detected at night, it can activate white light to capture full-colour footage rather than defaulting to black and white IR recording.

AcuSense Human and Vehicle Detection

Deep learning AI classifies detected targets as human or vehicle, generating alerts only for these categories. This significantly reduces unwanted notifications triggered by animals, moving branches, or passing headlights.

Built-In Microphone

The integrated microphone captures ambient audio alongside video, adding context during incident review. This is particularly useful at entrances or outdoor common areas where audio evidence can support video footage.

120dB True WDR

True wide dynamic range at 120dB handles challenging lighting situations such as a doorway with strong backlight or a shopfront where interior lighting contrasts sharply with the street outside, preserving detail across the full scene.

PoE, H.265+ and Local MicroSD Storage

Power over Ethernet simplifies cabling to a single Cat5e or Cat6 run per camera. H.265+ compression reduces bandwidth and NVR storage requirements, and the MicroSD slot supports up to 512GB for standalone local backup.

Best For

  • Residential Driveways and Entry Points: The 2.8mm wide-angle lens and 8MP resolution suit mounting at eave level above a front door or garage, capturing broad coverage with enough detail to identify visitors or vehicles.
  • Shopfronts and Small Commercial Premises: Smart Hybrid Light delivers colour footage after hours without relying solely on IR, which supports clearer identification of individuals at a shopfront entrance or car park in low-light conditions.
  • Apartment Common Areas: AcuSense detection filters out irrelevant motion triggers in shared spaces such as stairwells, lift lobbies, and car parks, where animals or automatic lighting can cause frequent false notifications.
  • Sites Requiring Local Backup: The MicroSD slot supporting up to 512GB allows the camera to store footage independently of a recorder, useful in locations where network reliability varies or as a secondary recording layer alongside a PoE NVR.

Why Choose the IPC-T383H-MU

The HiLook IPC-T383H-MU moves beyond basic fixed cameras by combining 8MP resolution with Smart Hybrid Light and AcuSense AI in a compact turret housing. Entry-level 8MP cameras often deliver resolution without intelligent filtering, resulting in excessive notifications and limited low-light colour capability. This model addresses both by automatically selecting white light or IR based on conditions and restricting alerts to confirmed human or vehicle targets. The built-in microphone adds audio evidence without requiring an external device, and the 120dB true WDR handles mixed-light scenes that frequently occur at shopfronts and residential entry points. The MicroSD slot up to 512GB provides a local storage fallback independent of the recorder. Available in white or black, it suits a range of installation environments and is part of the Security Wholesalers range with 3-year warranty and support included.

Buyer Decision Tips

Fixed Lens Coverage Planning: The IPC-T383H-MU uses a fixed 2.8mm lens, which provides a wide angle of view suited to close-range scenes such as a doorway, driveway approach, or corridor. If you need to cover a longer distance, such as the far end of a car park or a wide open yard, a model with a longer focal length or motorised varifocal lens will allow you to frame the scene more precisely before installation.

Audio Recording Scope: The built-in microphone captures ambient audio for recording and review purposes. The IPC-T383H-MU does not have a confirmed built-in speaker, so this model records audio but does not support voice broadcast from the camera. If voice-down capability is part of your installation requirement, review the speaker specifications of the camera you select before purchasing.

Key Features & Technical Specifications

Model HiLook IPC-T383H-MU
Resolution 8MP / 3840 x 2160
Lens 2.8mm fixed
Housing Type Fixed turret
Night Vision Smart Hybrid Light (infrared and white light)
Colour Night Vision Yes, via white light activation on motion detection
AI Detection AcuSense human and vehicle classification
Wide Dynamic Range 120dB true WDR
Compression H.265+
Audio Built-in microphone
Local Storage MicroSD up to 512GB
Power PoE (Power over Ethernet)
Weatherproof Rating IP67
Available Colours White or Black
Brand HiLook by Hikvision

Ideal Use Cases

Residential Eave and Soffit Mounting

The turret housing mounts flush against eaves or soffits without the protruding profile of a bullet camera. At 8MP, it captures enough detail to identify faces and vehicle number plates at the driveway or front entrance from standard mounting heights.

Retail Shopfront Monitoring

Smart Hybrid Light captures full-colour footage after trading hours when most shopfront lighting is off, giving retailers colour video of anyone approaching the entrance or window rather than monochrome IR imagery.

Apartment and Strata Common Areas

AcuSense filtering keeps notifications relevant in shared spaces such as lobbies, stairwells, and car parks, where motion from residents, pets, or automatic lighting would otherwise trigger constant alerts.

Schools and Childcare Facilities

The built-in microphone adds an audio layer to video recorded at entry gates, car drop-off zones, and outdoor areas, supporting incident review where audio context alongside 8MP imagery is valuable for duty-of-care purposes.

Sites with PoE Infrastructure

For installations using a PoE NVR or PoE switch, the IPC-T383H-MU connects with a single Cat5e or Cat6 cable carrying both power and data, removing the need for separate power runs to each camera position.

Choosing the Right Model

  • Choose this model if: You need 8MP resolution with Smart Hybrid Light colour night vision, AcuSense human and vehicle detection, and a built-in microphone in a compact turret housing for eave, soffit, or wall mounting at residential, retail, or small commercial sites using a PoE network.
  • Choose a different model if: You need to cover a long approach such as the far end of a warehouse or a large open yard, where a longer focal length will provide better framing than the 2.8mm fixed lens on this model. A camera with a motorised varifocal lens or a longer fixed focal length will suit those applications better.
  • Choose a different model if: Your installation requires voice broadcast capability from the camera itself. This model has a built-in microphone for audio recording, but does not have a confirmed built-in speaker for outbound audio.

FAQs

  1. What does Smart Hybrid Light do on the IPC-T383H-MU?
    Smart Hybrid Light allows the camera to automatically switch between infrared and white light depending on conditions. In standard low-light situations it uses IR, but when motion is detected at night it can activate the white light to capture full-colour footage rather than monochrome imagery. This provides more useful identification detail compared to IR-only cameras.
  2. Does the IPC-T383H-MU support two-way audio?
    No. The IPC-T383H-MU includes a built-in microphone that records audio alongside video. There is no built-in speaker confirmed on this model, so it does not support two-way voice communication. Audio is captured for recording and incident review purposes only.
  3. What is AcuSense and how does it affect notifications?
    AcuSense is a deep learning AI function that classifies detected motion as human or vehicle targets. The camera generates alerts only for these classifications, filtering out triggers caused by animals, foliage movement, rain, or passing headlights. This results in fewer irrelevant notifications without reducing sensitivity to genuine activity.
  4. What cable does this camera require and how is it powered?
    The IPC-T383H-MU is powered via PoE (Power over Ethernet), meaning a single Cat5e or Cat6 cable carries both network data and power from a PoE NVR or PoE switch to the camera. No separate power supply or additional wiring is required at the camera end, simplifying installation at eave or wall positions.
  5. Can the IPC-T383H-MU record footage without a network video recorder?
    Yes. The camera includes a MicroSD card slot supporting up to 512GB, allowing it to record footage locally to a card inserted directly into the camera. This is useful as a standalone recording option or as a backup layer alongside a connected NVR in case of network interruptions.
  6. Is the IPC-T383H-MU suitable for outdoor installation in Australian weather conditions?
    Yes. The camera carries an IP67 weatherproof rating, meaning it is fully protected against dust ingress and capable of withstanding sustained water exposure. This makes it appropriate for outdoor eave, soffit, and wall mounting in Australian conditions including rain and humidity. It is available in white or black to suit different exterior finishes. The IPC-T383H-MU is available through Security Wholesalers with a 3-year warranty and local support included.
  7. What does 120dB true WDR mean for this camera in practical use?
    True wide dynamic range at 120dB allows the camera to balance exposure across scenes where bright and dark areas exist simultaneously, such as a doorway with strong backlight from outside, a covered car park entrance, or a shopfront where interior lighting is bright against a darker street. Without WDR, these situations typically result in either the bright area washing out or the dark area being too underexposed to see detail.

Product Video Samples

Note: For full 8MP viewing, select 4K resolution in the YouTube player settings.

Additional Information

Smart human and vehicle detection

ImageNamePriceBuy
HiLook IPC-T383H-MU Pro 8MP Acusense Turret IP Camera with Mic Colour Night (White or Black)$181.00 $246.00 inc GST +3 Year Warranty & Support

Select how many of this same camera you need for your install. This will update the main product quantity.

Please ensure your NVR supports the number of cameras you add. E.g. 8CH for 5-8 cameras, 16CH for 8-16 cameras

Limited Hard Drive Stock. If you have a brand preference (wd purple / skyhawk) leave a note at checkout, we’ll try our best to ship it. Otherwise we will ship what’s in stock.

sku: DS-D5022F2-1V2S, 100 Hz refresh rate, more fluid and life-like video viewing, ultra thin sleek design

HiLook Warranty

3-Year Manufacturer Warranty

All HiLook IP cameras and recording devices (NVRs/DVRs) are covered by a
3-year back-to-base manufacturer warranty.

Note: Disk drives are limited to a 3-year warranty.

Our warranty is limited to the replacement of faulty items or parts
and does not include damage caused by incorrect fitting of parts or accessories.

(a) Australian Consumer Law (ACL)

Certain legislation, including the Australian Consumer Law (ACL) in the
Competition and Consumer Act 2010 (Cth), and similar consumer protection
laws and regulations may confer you with rights, warranties, guarantees, and remedies
relating to the provision of goods or services to you by us via the Site which cannot
be excluded, restricted, or modified. Our liability is governed solely by the ACL and
these Terms.

(b) Goods

If you are a consumer as defined in the ACL, the following notice applies to you:

“Our goods come with warranties and guarantees that cannot be excluded under the
Australian Consumer Law (Consumer Guarantees). You are entitled to a replacement or
a refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major
failure.”

(c) Our Warranties

To the extent permitted by law, we exclude all express and implied warranties,
and all material and work is provided to you without warranties of any kind,
either express or implied. We expressly disclaim all warranties including but
not limited to implied warranties of merchantability and fitness for a particular
purpose.

(d) Manufacturer Warranties

Certain products, including particular models of IP security cameras and DVR/NVR
equipment, may come with a manufacturer’s warranty. The manufacturer’s warranty is
in addition to but may overlap with any rights and remedies you may have under
applicable law, including any Consumer Guarantees. If you are not considered a
“consumer” within the meaning of the ACL, the manufacturer’s warranty may be your
sole remedy. Many manufacturers’ warranties do not apply in a business or commercial
setting. Please contact the manufacturer if you would like to make a claim under
the manufacturer’s warranty.

(e) Repair, Replacement, or a Refund

If you wish to seek repair, replacement, or a refund for a product, please
contact us and we will explain the requirements to you. This may include you
providing evidence of the faulty product to us.

(f) Refund

You are not entitled to a refund for change of mind. If you are entitled to a
refund, we will only provide it once evidence of the faulty product is received
by us, or once we have received the product at our warehouse and inspected it
to assess whether it is eligible for a refund under these Terms. Any refund we
make will be by the same payment method used to purchase the product.

(g) Installed Products

Subject to this clause, we will not accept for return any product that has been
used, connected, installed, attempted to be connected or installed, or if your
product is custom-made or is a special buy product.

(h) Packaging

You must adequately package any product you are returning for our collection
to ensure that it is not damaged during return delivery to our warehouse. You
are also responsible for arranging the return delivery and the costs involved.

(i) Duty of Care

You have a duty of care for the product while it is in your possession. If
you damage products and then subsequently return them, you may be liable to pay
to repair the product to its original condition. In these circumstances, where
a repair is not economically viable, no refund will be made.

For more terms & conditions, please visit www.securitywholesalers.com.au/terms-and-conditions

Official HiLook Partner for 2026

hilook-authorised

As an Authorised HiLook Partner – backed by our Official Hikvision’s Partner status for 2026, SecurityWholesalers.com.au is more than just a reseller — we’re a nationally trusted provider of all Hikvision genuine security solutions backed by professional support and real-world expertise.

Our team services and supports systems across every major sector — from residential homes to small businesses, commercial operations, local councils, schools, industrial warehouses, and even critical government infrastructure. When you buy from us, you’re choosing a supplier with a proven track record in system performance, reliability, and client satisfaction.

  • Authorised Hikvision Hilook Brand Support
    Get access to official HiLook technical resources, with support provided by trained professionals who know the systems inside and out.
  • End-to-End System Support
    From selecting the right camera to full configuration, setup, remote access assistance, and firmware updates — we help you every step of the way.
  • Dedicated After-Sales Service
    Our job doesn’t end at checkout. We provide timely support for product configuration, troubleshooting, and warranty claims. Whether you’re a DIY homeowner or an experienced installer, we’re here to make sure your system runs flawlessly.
  • Fast Dispatch & Genuine Products
    All our stock is sourced from Australian-authorised distribution and shipped quickly from our local warehouse. That means no delays, no grey-market goods, and no international return headaches.
  • Reputation for Excellence
    We’re trusted by a wide range of industries — from councils and schools to enterprise clients and private security firms — because we consistently deliver the best in customer service, technical guidance, and product reliability.
  • Tailored Advice & Industry Knowledge
    Unlike general electronics retailers, we specialise in security. Our team includes real installers and consultants who understand what works in real-world environments. We offer honest, tailored advice — not just what’s in stock.

At SecurityWholesalers.com.au, we stand for more than just prices — we stand for above and beyond security partnership. Don’t settle for average, settle with SecurityWholesalers.com.au and exceptional long-term customer commitment.

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HiLook IPC-T383H-MU Pro 8MP Acusense Turret IP Camera with Mic Colour Night (White or Black)
$181.00 $246.00 inc GST +3 Year Warranty & Support