Contact Us - Security Wholesalers

Contact Security Wholesalers

How can we help?

Send us your enquiry and include any model numbers, order numbers,
screenshots or project details that may help our team respond faster.

Send us an enquiry

Complete the form below and provide as much relevant information as
possible so your request can be directed to the correct team.

Contact the right team

Use the contact method below that best matches your enquiry.

General Sales Enquiries

(02) 8711 9709

Available between 8:00am – 6:00pm Monday to Friday (AEST).

This number is for general sales enquiries only – not technical support.

Technical Support

support@securitywholesalers.com.au

Email us for setup assistance, troubleshooting, configuration
questions and technical product issues.

NOTE – please use this email address for tech support only.
We usually respond within 1 hour during business hours.

Trade Registrations for Discounts

securitywholesalers.com.au/trade-form/

If you’re an installer, apply for a trade account to access
discounted pricing and eligible account benefits.

Delivery Enquiries

Reply to your order confirmation email

Simply hit “reply” to your order confirmation email and we’ll
chase up an update for you within 1 hour.

Aftersales Support

sales@securitywholesalers.com.au

For sales-related support after your purchase, please email
the aftersales team and include your order number where available.

Returns & Warranty Claims

securitywholesalers.com.au/returns-warranty-claim-form/

Use the dedicated form to request a return or submit a warranty
claim. Have your order number, product model and fault details ready.

Important:

The general sales phone number is for sales enquiries only and is not
used for technical troubleshooting. For technical support, please use

support@securitywholesalers.com.au

so your request reaches the correct team.