Product SKU: VIGI C385 4mm
Product Overview
The VIGI C385 4mm is an 8MP full-colour bullet camera designed for clear evidence day and night. With the VIGI C385 4mm you get crisp 4K images, 24/7 colour with IR/white LEDs, and AI that distinguishes people and vehicles to minimise false alerts. Two-way audio and active deterrence help stop incidents in real time, while the rugged IP67 metal housing suits Australian outdoor conditions for homes, retail, cafés and small warehouses.
IN THE BOX
Key Capabilities
4K ultra-high detail, day and night
Record at 3840×2160 to capture useful detail like clothing, vehicle colour and signage. IR and white LEDs provide up to 30 m illumination, so you retain visibility after dark while keeping footage sharp enough for quick reviews and incident evidence.
24/7 full-colour video
A bright F1.6 fixed lens plus white light LEDs keeps scenes in true colour at night. This makes it easier to identify vehicles and people accurately compared with monochrome IR-only images, improving recognition and incident follow-up.
People & vehicle analytics
AI classification filters motion to focus on humans and vehicles instead of leaves, rain or shadows. Combined with rich smart events (intrusion, line-crossing, loitering and more), alerts are more meaningful and footage searches are faster.
Active deterrence with two-way talk
Built-in microphone and speaker enable talk-through, while audible warnings and white-light flashing can deter suspicious behaviour in real time—ideal for driveways, shopfronts and loading areas where you want to intervene quickly.
Efficient storage with H.265+
Smart video coding reduces bandwidth and disk consumption while maintaining image quality. This helps extend recording days on NVRs or microSD cards and keeps remote viewing smooth on typical Australian broadband connections.
Key Features
- 8MP (4K) bullet with 4 mm fixed lens for balanced coverage and detail.
- 24/7 full-colour plus IR, with up to 30 metres illumination range.
- AI human/vehicle classification and smart detection events.
- Two-way audio, audible warning and white-light flashing for active defence.
- Metal IP67 housing for harsh outdoor environments.
- H.265+/H.265/H.264+/H.264 compression for storage and network efficiency.
- microSD slot (up to 256 GB) or PoE to NVR; ONVIF Profile S supported.
Specifications Summary
- Lens Type: Fixed
- Focal Length and FOV: 4.0 mm — Horizontal 91.5°, Vertical 46.1°, Diagonal 109.6°
- DORI Distance (4 mm): Detect 107 m, Observe 44 m, Recognise 21 m, Identify 11 m
- Audio Type: Built-in microphone & speaker (two-way audio)
- Night Vision Range (IR): Up to 30 metres (IR) and up to 30 metres (white LEDs)
Technical Specifications
- Image Sensor: 1/2.7″ Progressive Scan CMOS
- Resolution: 3840 × 2160 (8MP)
- Minimum Illumination: 0.005 Lux; 0 Lux with IR/White light
- Lens Options: 2.8 mm or 4.0 mm fixed, F1.6
- Shutter Speed: 1/3 to 1/10,000 s; Slow Shutter: Yes
- Audio: Two-way audio; built-in mic & speaker
- Day/Night Mode: IR Cut Filter; 120 dB WDR; BLC/HLC/3D DNR
- Ingress Protection: IP67; metal housing
- Video Compression: H.265+/H.265/H.264+/H.264; main stream 256 Kbps–6 Mbps
- On-board Storage: microSD up to 256 GB
- Illuminators: 2× IR (850 nm) up to 30 m; 2× white LEDs up to 30 m
- Power: 12 V DC ±5% (max. 10.5 W) or PoE 802.3af/at (max. 11.5 W)
- Dimensions / Weight: 74 × 184 × 74 mm; 0.525 kg
Ideal Use Cases
- Retail entrances – Identify faces and vehicle colour at doorways; trigger deterrent lights after hours.
- Driveways – Capture arriving vehicles in colour at night; speak to visitors via two-way audio.
- Perimeter walls – Use AI intrusion/line-crossing to focus alerts on real events and reduce nuisance notifications.
Choosing Between the 2.8mm and 4mm Lens
The VIGI C385 is available in two fixed lens options—2.8 mm and 4 mm—so you can match the field of view to your scene:
| Lens |
Field of View |
Best For |
Notes |
| 2.8 mm |
H 111.4° / V 58.8° / D 134° |
Wider coverage |
Great for open yards, reception areas and shop floors. |
| 4.0 mm |
H 91.5° / V 46.1° / D 109.6° |
More focused areas |
Best for entrances, corridors or longer-range detail. |
Tip:
Choose 2.8 mm when covering a wide zone close-up.
Choose 4 mm when you need more detail further out.
Additional Information
Product Video Samples
Full Specifications Table
| Image Sensor |
1/2.7″ Progressive Scan CMOS |
| Max Resolution |
3840 × 2160 (8MP) |
| Minimum Illumination |
0.005 Lux; 0 Lux with IR/White light |
| Lens |
Fixed 2.8 mm or 4.0 mm, F1.6 |
| FOV (2.8 mm) |
H 111.4° / V 58.8° / D 134° |
| FOV (4.0 mm) |
H 91.5° / V 46.1° / D 109.6° |
| DORI (4.0 mm) |
Detect 107 m / Observe 44 m / Recognise 21 m / Identify 11 m |
| Illuminators |
2× IR (850 nm) up to 30 m; 2× white LEDs up to 30 m |
| Audio |
Built-in mic & speaker; two-way audio |
| Compression |
H.265+/H.265/H.264+/H.264; 256 Kbps–6 Mbps (main) |
| On-board Storage |
microSD up to 256 GB |
| Ingress Protection |
IP67 (metal housing) |
| Power |
12 V DC (max. 10.5 W) or PoE 802.3af/at (max. 11.5 W) |
| Dimensions |
74 × 184 × 74 mm; 0.525 kg |
| Operating Temperature |
−30 to 60 °C |
| Certifications |
CE, NTRA, VCCI, KC, BSMI, FCC, IC |
TP-Link Warranty
TP-Link 3-Year Manufacturer Warranty
All TP-Link IP cameras and recording devices (NVRs/DVRs) are covered by a 3-year back-to-base manufacturer warranty.
Note: Disk drives are limited to a 3-year warranty.
Our warranty is limited to the replacement of faulty items or parts and does not include damage caused by incorrect fitting of parts or accessories.
(a) Australian Consumer Law (ACL)
Certain legislation, including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees, and remedies relating to the provision of goods or services to you by us via the Site which cannot be excluded, restricted, or modified. Our liability is governed solely by the ACL and these Terms.
(b) Goods
If you are a consumer as defined in the ACL, the following notice applies to you:
“Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law (Consumer Guarantees). You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
(c) Our Warranties
To the extent permitted by law, we exclude all express and implied warranties, and all material and work is provided to you without warranties of any kind, either express or implied. We expressly disclaim all warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose.
(d) Manufacturer Warranties
Certain products, including particular models of TP-Link IP security cameras and DVR/NVR equipment, may come with a manufacturer’s warranty. The manufacturer’s warranty is in addition to but may overlap with any rights and remedies you may have under applicable law, including any Consumer Guarantees. If you are not considered a “consumer” within the meaning of the ACL, the manufacturer’s warranty may be your sole remedy. Many manufacturers’ warranties do not apply in a business or commercial setting. Please contact TP-Link if you would like to make a claim under the manufacturer’s warranty.
(e) Repair, Replacement, or a Refund
If you wish to seek repair, replacement, or a refund for a product, please contact us and we will explain the requirements to you. This may include you providing evidence of the faulty product to us.
(f) Refund
You are not entitled to a refund for change of mind, unless approved by SecurityWholesalers at our discretion. If you are entitled to a refund, we will only provide it once evidence of the faulty product or reason is received by us, or once we have received the product at our warehouse and inspected it to assess whether it is eligible for a refund under these Terms. Any refund we make will be by the same payment method used to purchase the product.
(g) Installed Products
Subject to this clause, we will not accept for return any product that has been used, connected, installed, attempted to be connected or installed, or if your product is custom-made or is a special buy product.
(h) Packaging
You must adequately package any product you are returning for our collection to ensure that it is not damaged during return delivery to our warehouse. You are also responsible for arranging the return delivery and the costs involved.
(i) Duty of Care
You have a duty of care for the product while it is in your possession. If you damage products and then subsequently return them, you may be liable to pay to repair the product to its original condition. In these circumstances, where a repair is not economically viable, no refund will be made.
For more terms & conditions, please visit
www.securitywholesalers.com.au/terms-and-conditions
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