Product SKU: WEL2210R_ASSI
Product Overview
The SECOR WEL2210R_ASSI Twist Reset Assistance Button is a red mushroom-style assistance button designed for compatible assistance, duress, emergency signalling and low-voltage control applications. It features a large red “ASSISTANCE” mushroom button with latching operation and twist-to-reset functionality, making it suitable for locations where the button must remain activated until manually reset. The WEL2210R_ASSI provides isolated normally open and normally closed contacts, supporting flexible wiring into compatible alarm, assistance, monitoring or control circuits. With 1 x NO and 1 x NC isolated contacts, ≤50mΩ resistance, greater than 100MΩ insulation resistance, 50,000 cycle electric life and 200,000 cycle mechanical life, it is a practical option for visible assistance activation points in commercial and public-facing environments.
Key Capabilities
Large Assistance Button
The WEL2210R_ASSI uses a large red mushroom button marked “ASSISTANCE” for clear, visible activation.
Latching Operation
The latching design keeps the button in the activated state until it is intentionally reset by twisting the mushroom head.
Twist-to-Reset Function
The button resets by twisting, making it suitable for applications where manual reset after activation is required.
Isolated NO and NC Contacts
The WEL2210R_ASSI provides one isolated normally open contact and one isolated normally closed contact for flexible system wiring.
Assistance Call Applications
The “ASSISTANCE” label supports clear identification in areas where users may need to call for help.
Durable Switch Ratings
The listed 50,000 cycle electric life and 200,000 cycle mechanical life support use in suitable assistance and control locations.
Best For
- Assistance Call Points: Suitable for compatible systems requiring a clearly marked assistance activation button.
- Manual Reset Applications: Practical where the button must remain activated until intentionally reset by twisting.
- Commercial and Public Areas: Useful for reception areas, service counters, accessible facilities, staff areas and controlled environments.
- Visible Emergency-Style Controls: The large red mushroom button is easy to identify and operate when assistance is needed.
- NO/NC Circuit Wiring: Suitable where isolated normally open and normally closed contacts are required for compatible panels or controllers.
Why Choose the WEL2210R_ASSI
Choose the SECOR WEL2210R_ASSI when the installation needs a clearly labelled red assistance button with latching twist-to-reset operation. Its large mushroom button design provides visible and easy-to-use activation, while the latching mechanism helps ensure the button remains in the operated state until intentionally reset. The isolated NO and NC contacts allow flexible wiring into compatible assistance, alarm, monitoring or control circuits, making it suitable for a wide range of low-voltage applications. This model, supplied by Security Wholesalers, is a practical choice for sites requiring a resettable assistance button with clear visual identification.
Buyer Decision Tips
Buyer Tip: Confirm the connected assistance, alarm or control system requires latching twist-to-reset operation. If the system requires a momentary input, a momentary assistance button may be more suitable.
Buyer Tip: Confirm whether the connected circuit requires normally open or normally closed operation before wiring the isolated contacts.
Key Features & Technical Specifications
| Product Type | Twist-to-reset assistance button / latching mushroom button. |
| Model | WEL2210R_ASSI. |
| Alternate Supplied Model Reference | WEL2210RASSIS. |
| Brand | SECOR. |
| Button Type | Big mushroom button. |
| Button Colour | Red. |
| Button Marking | “ASSISTANCE”. |
| Operation | Latching and twist to reset. |
| Contacts | 1 x NO and 1 x NC, isolated. |
| Output Type | Isolated NO and NC. |
| Maximum Current | 0A at 12 or 24VDC, as supplied. |
| Minimum Current | 5mA. |
| Resistance | ≤50mΩ. |
| Insulation Resistance | >100MΩ. |
| Electric Life | 50,000 cycles. |
| Mechanical Life | 200,000 cycles. |
| Dimensions | W70 x H115 x D53mm. |
| Typical Use | Assistance call, duress-style signalling, emergency control and compatible low-voltage monitoring applications requiring latching reset operation. |
Ideal Use Cases
Assistance Call Points
Use where a compatible assistance or alert system requires a clearly marked manual activation button.
Latching Emergency Control
Suitable where the button must remain operated until deliberately reset by twisting.
Accessible Facility Support
Useful in areas where occupants may need a visible assistance request button.
Reception and Service Areas
Practical for staff or public-facing areas where a clear assistance button is required.
NO/NC System Inputs
Can be wired to compatible panels or controllers using isolated normally open or normally closed contacts.
Visible Red Assistance Buttons
The large red mushroom design provides clear visual identification for assistance activation locations.
Choosing the Right Model
- Choose this model if: You need a red “ASSISTANCE” twist-to-reset mushroom button with isolated NO/NC contacts.
- Choose WEL2210R if: The site needs a red duress-style twist-to-reset button without the “ASSISTANCE” marking.
- Choose WEL2210A if: The installation requires a green twist-to-reset exit button rather than a red assistance button.
- Choose a momentary assistance button if: The connected system requires a momentary pulse rather than a latched output.
- Check before installation: Confirm mounting depth, dimensions, current requirements, reset procedure, signage requirements and compatibility with the assistance, alarm or control input.
FAQs
- What is the SECOR WEL2210R_ASSI used for?
The SECOR WEL2210R_ASSI is used as a red twist-to-reset assistance button for compatible assistance, alert, duress-style, monitoring or low-voltage control systems. It provides a large latching mushroom button that must be manually reset by twisting. - Is the WEL2210R_ASSI a momentary button?
No. The WEL2210R_ASSI is described as latching and twist to reset. If the connected system requires a brief momentary pulse, a separate momentary assistance or duress button may be more suitable. - What contacts does the WEL2210R_ASSI provide?
The WEL2210R_ASSI provides 1 x normally open and 1 x normally closed isolated contact. This allows the installer to wire the button to compatible assistance, alarm, monitoring or control inputs using the contact type required by the system. - How is the button reset?
After activation, the WEL2210R_ASSI is reset by twisting the red mushroom button. This makes it suitable for applications where the button must remain latched until an authorised person manually resets it. - What does the “ASSISTANCE” marking mean?
The “ASSISTANCE” marking identifies the button as an assistance request point. It is useful in locations where users may need to call for help, subject to the connected system and site procedures. - What is the mechanical life rating?
The WEL2210R_ASSI has a listed mechanical life of 200,000 cycles and an electric life of 50,000 cycles. These ratings make it suitable for compatible installations requiring repeated operation under appropriate conditions. - What size is the WEL2210R_ASSI?
The WEL2210R_ASSI measures W70 x H115 x D53mm. Installers should confirm the wall space, mounting depth, wiring route and button clearance before installing it at an assistance, duress-style or control point. - What should I check before buying the WEL2210R_ASSI?
Before buying the WEL2210R_ASSI, confirm that your system requires a latching assistance button, that the “ASSISTANCE” marking suits the site layout, and that the NO/NC contacts match the input type. This model is available through Security Wholesalers for compatible assistance, security and control applications.

















