What does the HM-TX3840-25/G0/T1 actually do differently from a standard PTZ camera?

A standard PTZ camera relies on visible light and requires manual operator control or motion-based triggers. The HM-TX3840-25/G0/T1 adds a 384×288 thermal imaging channel that detects heat signatures independently of lighting conditions, then uses smart linkage tracking to direct the 40× optical PTZ toward detected events automatically. This combination is more effective at detecting threats in darkness, glare or smoke before optical cameras can identify them.

What thermal resolution does this system use and why does it matter?

This model uses a 384×288 thermal sensor. Higher thermal resolution provides finer detail within the thermal image, which improves the system's ability to distinguish between people, vehicles and environmental heat sources across the monitored zone. The 25mm lens focuses this resolution across a defined angular field of view suited to longer-range targeted detection.

How does smart linkage tracking work in practice?

When the thermal channel detects a heat event within a configured alarm zone, the smart linkage tracking function directs the optical PTZ camera toward the relevant area for visual inspection or recording. The specific behaviour depends on how alarm rules and PTZ presets are configured within the system. This reduces the need for operators to manually pan the PTZ in response to every detection alert.

Does the audible alarm function require external hardware?

The HM-TX3840-25/G0/T1 supports audible alarm functionality as confirmed in the product specification. The specific configuration, output method and alarm sound behaviour should be verified against the datasheet and confirmed with the installer before deployment, particularly at sites with noise restrictions or residential proximity.

What is the optical zoom capability and at what range is it useful?

The optical PTZ channel provides 40× optical zoom. This level of zoom supports long-distance visual identification across large sites such as ports, industrial yards, storage facilities and perimeter zones. The effective identification distance depends on target size, lighting conditions and mounting height, and should be calculated as part of site planning before installation.

What recorder or VMS is this system compatible with?

Compatibility depends on the specific recorder or video management system being used. This model is a specialist bi-spectrum thermal PTZ product. Confirm recorder support for both the thermal channel and the optical PTZ channel, along with smart linkage tracking integration, with your installer or supplier before ordering. Security Wholesalers can assist with compatibility queries for this product.

Why does this product have a 70-day lead time?

Thermal bi-spectrum PTZ systems of this specification are specialist products manufactured to order rather than held as standard stock items. The 70-day lead time reflects the production and supply chain requirements for this category. Factor this into project scheduling and procurement timelines before placing an order.

What should be confirmed before installing this camera at a perimeter or industrial site?

Before installation, confirm the thermal detection range at the planned mounting height, the angular coverage of the 25mm thermal lens relative to the zone width, the 40× PTZ coverage required for verification targets, audible alarm acceptability for the location, recorder support for dual-channel streams, smart linkage tracking configuration requirements, network bandwidth capacity, power supply, and the full alarm response workflow the system will support.

Hikvision HM-TX3840-25/G0/T1 Thermal TandemVu Smart Linkage Tracking System with 4MP 40× PTZ, 384×288 Thermal Imaging & Audible Alarm

$8,396.00

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Hikvision Thermal TandemVu Smart Linkage Tracking System | 384×288 Thermal Imaging | 4MP 40× PTZ | Audible Alarm

The Hikvision HM-TX3840-25/G0/T1 delivers a Thermal TandemVu smart linkage tracking system designed for large-site surveillance where thermal detection, optical PTZ tracking, and alarm response need to work together. Featuring 384×288 thermal imaging alongside a 4MP 40× optical zoom PTZ camera, it supports wide-area awareness with long-range visual follow-up for demanding security environments. It also includes audible alarm functionality and smart linkage tracking to connect thermal event detection with optical PTZ response. This makes it suitable for industrial sites, storage yards, substations, transport facilities, perimeter zones, and remote locations where early detection, visual confirmation, and local alarm response are required.

Key Features

384×288 Thermal Imaging: Provides thermal detection for monitoring people, vehicles, and events in challenging visibility conditions.
4MP Optical PTZ: Captures detailed visual footage while supporting flexible pan, tilt, and zoom operation.
40× Optical Zoom: Enables long-distance target viewing for large perimeter and site surveillance applications.
Audible Alarm: Provides local alarm output to support faster site awareness when security events are detected.
Smart Linkage Tracking: Links thermal detection events with optical PTZ tracking for faster operator response.
TandemVu Bi-Spectrum Design: Combines thermal awareness with optical detail for stronger situational coverage across complex outdoor scenes.

Additional Information

HM-TX3840-25/G0/T1 Datasheet
PLEASE NOTE: 70 day lead time.

$8,396.00 inc GST +3 Year Warranty & Support

Description

Product Overview

Wide-area perimeter monitoring across industrial and critical infrastructure sites demands more than a standard optical camera can provide. The Hikvision HM-TX3840-25/G0/T1 Thermal TandemVu Smart Linkage Tracking System answers this by combining 384×288 thermal imaging with a 4MP 40× optical PTZ channel in one integrated bi-spectrum solution. The fixed 25mm thermal lens scans a defined zone continuously, detecting heat signatures in conditions where optical cameras are limited by darkness, glare, smoke or low contrast. When a thermal event is detected, smart linkage tracking directs the optical PTZ to the relevant area for visual confirmation and follow-up. Audible alarm support adds a local response layer suited to unmanned or remote sites. It is well suited to substations, ports, logistics yards, storage facilities, industrial perimeters, and transport infrastructure where early detection and optical verification need to work as a coordinated system. Note: this product carries a 70-day lead time.

Key Capabilities

384×288 Thermal Imaging

The 384×288 thermal sensor detects heat signatures across outdoor scenes regardless of lighting conditions, making it effective for perimeter and wide-area detection where visible-light cameras are unreliable at night or in adverse weather.

4MP 40x Optical PTZ

The 4MP optical PTZ channel with 40× optical zoom allows operators to inspect and verify detected targets at long range, providing the visual detail needed to assess the nature and location of an event across large sites.

Smart Linkage Tracking

Smart linkage tracking connects the thermal detection layer with the optical PTZ response, directing the zoom camera toward relevant heat events to reduce the manual workload on operators and support faster visual follow-up.

TandemVu Bi-Spectrum Design

The TandemVu bi-spectrum architecture brings thermal awareness and optical detail together in one unit, providing both detection-level coverage and verification-level zoom without requiring separate camera positions or independent system integration.

Audible Alarm Support

Audible alarm functionality provides a local on-site warning or deterrence layer when configured events are triggered. This is useful for unmanned sites, remote perimeters and facilities where on-the-ground response needs to be initiated without a central operator.

25mm Fixed Thermal Lens

The 25mm thermal lens is suited to longer-range detection across defined zones such as fence lines, open yards, and restricted perimeter sections, providing a focused thermal field of view appropriate for targeted site coverage rather than wide-angle scanning.

Best For

Industrial Perimeter Detection: The 384×288 thermal sensor detects heat signatures along fence lines, gates and restricted zones even in complete darkness or challenging outdoor conditions.
Critical Infrastructure Sites: Substations, utilities, ports, transport depots and remote facilities benefit from the combined thermal detection and 40× optical PTZ verification in one integrated system.
Logistics and Storage Yards: Monitoring large open areas for after-hours vehicle or personnel intrusion with smart linkage tracking directing the PTZ to the detected zone automatically.
Unmanned or Remote Locations: Audible alarm support allows for local site response when no monitoring station is continuously staffed, supporting faster on-the-ground reaction.
Sites Requiring Detection Before Verification: Where thermal detection must trigger optical PTZ tracking rather than requiring constant manual PTZ control, this model provides an automated detection-to-verification workflow.

Why Choose the HM-TX3840-25/G0/T1

The HM-TX3840-25/G0/T1 is suited to security projects where a single optical camera cannot address both early detection and long-range visual confirmation. The 25mm thermal lens provides a focused detection zone across perimeter areas, while the 4MP 40× optical PTZ handles verification once a relevant heat event has been identified. Linking these functions through smart linkage tracking means the system can redirect the optical camera toward a detected event without relying solely on operator input, which is particularly relevant for remote or unmanned sites. The audible alarm layer adds on-site response capability beyond what a camera-only installation provides. Buyers sourcing this system through Security Wholesalers should confirm thermal detection range, PTZ zoom requirements, mounting height, alarm zone configuration, recorder compatibility and network infrastructure before placing an order. Note the 70-day lead time when planning project timelines.

Buyer Decision Tips

Detection Distance and Lens Match: The 25mm thermal lens is suited to targeted, longer-range detection rather than wide-angle scanning. Before ordering, calculate the expected detection width at your intended mounting distance to confirm the thermal field of view covers the required zone. If broader perimeter coverage is needed across a shorter range, a wider thermal lens angle may be more appropriate.

Lead Time Planning: This model carries a 70-day lead time. For projects with firm commissioning dates, factor this into the procurement schedule and confirm recorder compatibility, network infrastructure and alarm zone design well in advance of delivery to avoid installation delays.

Key Features & Technical Specifications

Model	HM-TX3840-25/G0/T1
Product Type	Thermal TandemVu smart linkage tracking system
Camera Design	Bi-spectrum (thermal + optical PTZ)
Thermal Imaging Resolution	384×288
Thermal Lens	25mm fixed
Optical Camera Resolution	4MP
Optical Zoom	40× optical zoom
PTZ Function	Pan, tilt and zoom optical camera channel
Tracking Function	Smart linkage tracking (thermal detection triggers optical PTZ response)
Alarm Function	Audible alarm support
TandemVu Technology	Yes – thermal awareness combined with optical detail in one system
Typical Applications	Industrial perimeters, substations, ports, logistics yards, storage facilities, transport infrastructure, remote facilities, critical infrastructure
Installation Type	Fixed thermal channel with linked optical PTZ for detection and verification
Lead Time	70 days
Brand	Hikvision

Ideal Use Cases

Industrial Perimeter Fencing

The 384×288 thermal sensor detects heat signatures along fence lines and restricted boundaries in darkness or adverse weather, while the 40× optical PTZ provides close-up visual confirmation of the detected target without requiring a second camera position.

Substations and Utilities

Remote substations and utility sites benefit from the smart linkage tracking function, which directs the PTZ to a thermal event without requiring a staffed monitoring room to manually control the camera in response.

Port and Logistics Facility Monitoring

Large open logistics and port environments require detection across wide zones. The bi-spectrum TandemVu design provides thermal scanning across the monitored area and optical PTZ zoom for identifying specific targets such as vehicles or personnel.

Unmanned Remote Sites

Audible alarm support means the system can generate an on-site response even without a monitoring operator. This is practical for remote water treatment facilities, pumping stations, communications towers and similar unstaffed locations.

Transport and Depot Security

Rail yards, bus depots, freight terminals and vehicle storage areas requiring after-hours perimeter coverage can use the thermal detection layer for event-based alerts and the 4MP 40× optical PTZ for recording identifiable footage of detected activity.

Choosing the Right Model

Choose this model if: Your site requires thermal heat-signature detection combined with 40× optical PTZ verification, smart linkage tracking to automate the detection-to-verification workflow, and audible alarm support for on-site deterrence or response, all from a single integrated bi-spectrum system.
Choose a different model if: The site needs a wider thermal field of view for scanning short-range broad areas rather than a focused 25mm detection zone, requires visible white light illumination, needs only a standard optical PTZ without thermal detection, or has a firm delivery timeline that cannot accommodate a 70-day lead time.
Check before ordering: Confirm thermal detection range at the intended mounting height, whether the 25mm lens covers the required detection width, PTZ zoom coverage relative to the site layout, recorder compatibility with both thermal and PTZ channels, audible alarm acceptability at the location, and network capacity for dual-channel video streams.

FAQs

What does the HM-TX3840-25/G0/T1 actually do differently from a standard PTZ camera?
A standard PTZ camera relies on visible light and requires manual operator control or motion-based triggers. The HM-TX3840-25/G0/T1 adds a 384×288 thermal imaging channel that detects heat signatures independently of lighting conditions, then uses smart linkage tracking to direct the 40× optical PTZ toward detected events automatically. This combination is more effective at detecting threats in darkness, glare or smoke before optical cameras can identify them.
What thermal resolution does this system use and why does it matter?
This model uses a 384×288 thermal sensor. Higher thermal resolution provides finer detail within the thermal image, which improves the system’s ability to distinguish between people, vehicles and environmental heat sources across the monitored zone. The 25mm lens focuses this resolution across a defined angular field of view suited to longer-range targeted detection.
How does smart linkage tracking work in practice?
When the thermal channel detects a heat event within a configured alarm zone, the smart linkage tracking function directs the optical PTZ camera toward the relevant area for visual inspection or recording. The specific behaviour depends on how alarm rules and PTZ presets are configured within the system. This reduces the need for operators to manually pan the PTZ in response to every detection alert.
Does the audible alarm function require external hardware?
The HM-TX3840-25/G0/T1 supports audible alarm functionality as confirmed in the product specification. The specific configuration, output method and alarm sound behaviour should be verified against the datasheet and confirmed with the installer before deployment, particularly at sites with noise restrictions or residential proximity.
What is the optical zoom capability and at what range is it useful?
The optical PTZ channel provides 40× optical zoom. This level of zoom supports long-distance visual identification across large sites such as ports, industrial yards, storage facilities and perimeter zones. The effective identification distance depends on target size, lighting conditions and mounting height, and should be calculated as part of site planning before installation.
What recorder or VMS is this system compatible with?
Compatibility depends on the specific recorder or video management system being used. This model is a specialist bi-spectrum thermal PTZ product. Confirm recorder support for both the thermal channel and the optical PTZ channel, along with smart linkage tracking integration, with your installer or supplier before ordering. Security Wholesalers can assist with compatibility queries for this product.
Why does this product have a 70-day lead time?
Thermal bi-spectrum PTZ systems of this specification are specialist products manufactured to order rather than held as standard stock items. The 70-day lead time reflects the production and supply chain requirements for this category. Factor this into project scheduling and procurement timelines before placing an order.
What should be confirmed before installing this camera at a perimeter or industrial site?
Before installation, confirm the thermal detection range at the planned mounting height, the angular coverage of the 25mm thermal lens relative to the zone width, the 40× PTZ coverage required for verification targets, audible alarm acceptability for the location, recorder support for dual-channel streams, smart linkage tracking configuration requirements, network bandwidth capacity, power supply, and the full alarm response workflow the system will support.

Additional Information

HM-TX3840-25/G0/T1 Datasheet

SKU: HM-TX3840-‌25/G0/T1 Categories: Hikvision CCTV Security Cameras, Hikvision PTZ Cameras, Hikvision Thermal Cameras