Product Overview
For installations where camera direction needs to remain concealed, the Axis TQ3809-E Smoked Dome Cover delivers a practical upgrade for AXIS Q3626-VE and Q3628-VE cameras. The smoked finish prevents observers from identifying which way the camera lens is pointing, maintaining a visible deterrent while removing the visual cue that could otherwise telegraph coverage gaps. Featuring a hard-coated anti-scratch surface, the dome is built to withstand the minor contact and cleaning cycles that come with regular use in public-facing environments. Supplied as a direct-fit accessory designed specifically for the AXIS Q3626-VE and Q3628-VE, this replacement dome requires no modification to the existing camera housing. It is backed by Axis Communications’ standard 3-year warranty and is available in the Australian market. This makes it suited to lobbies, retail floors, corridors, and other spaces where camera placement should be felt but not read.
Key Capabilities
Direction Concealment
The smoked finish obscures the internal lens position, so people in a monitored space cannot determine where the camera is aimed. This is useful in retail and hospitality settings where staff and visitors should be aware of surveillance without knowing exact coverage angles.
Hard-Coated Anti-Scratch Surface
The anti-scratch hard coating protects optical clarity over time, reducing the risk of surface degradation from routine cleaning or incidental contact in busy environments such as corridors, lift lobbies, or retail ceilings.
Camera-Specific Compatibility
Designed as a precise fit for the AXIS Q3626-VE and AXIS Q3628-VE, this dome integrates directly with the existing camera housing with no adapters or modifications required, keeping the installation clean and professional.
Axis 3-Year Warranty
Covered by Axis Communications’ standard 3-year warranty, the TQ3809-E carries the same assurance as the cameras it is designed to accompany, supporting long-term installations in commercial and institutional environments.
Best For
- Retail Floors and Shopfronts: The smoked dome conceals lens direction, making it harder for shoppers or staff to determine which area is under active coverage at any given moment.
- Lobbies and Reception Areas: Public-facing indoor spaces benefit from the discreet appearance, maintaining a professional environment while keeping surveillance visible enough to act as a deterrent.
- Replacement and Upgrade Installations: Sites already running AXIS Q3626-VE or Q3628-VE cameras can retrofit this smoked dome as a direct swap to enhance discretion without changing any other component of the installation.
Why Choose the Axis TQ3809-E
The TQ3809-E is a purpose-built accessory, not a universal third-party dome. It is engineered specifically for the AXIS Q3626-VE and Q3628-VE, which means the fit, finish, and optical alignment are maintained to Axis’s own standards rather than approximated. The smoked tint provides genuine direction concealment, which a clear dome cannot offer, and the anti-scratch hard coating preserves dome transparency through the cleaning cycles typical of high-traffic commercial sites. For operators who have already invested in Axis Q-line outdoor cameras and want to add a layer of visual ambiguity without replacing hardware, this dome delivers that outcome directly. The 3-year Axis warranty applies to this accessory as it would to any Axis product. Available through Security Wholesalers, the TQ3809-E is a straightforward addition to any existing AXIS Q3626-VE or Q3628-VE deployment.
Buyer Decision Tips
Buyer Tip: This dome is confirmed compatible only with the AXIS Q3626-VE and AXIS Q3628-VE. If your site uses a different Axis Q-line model, do not assume physical compatibility. Verify the exact camera model against the TQ3809-E’s confirmed compatibility list before ordering. The smoked tint will reduce the amount of light reaching the sensor compared to a clear dome, so confirm that your camera’s low-light performance still meets your site’s requirements before switching from clear to smoked.
Key Features & Technical Specifications
| Product Type |
Smoked dome cover accessory |
| Brand |
Axis Communications |
| SKU / Part Number |
02804-001 |
| Compatible Camera Models |
AXIS Q3626-VE, AXIS Q3628-VE |
| Dome Finish |
Smoked |
| Surface Coating |
Hard-coated anti-scratch |
| Primary Function |
Conceals internal camera viewing direction from observers |
| Warranty |
3 years (Axis Communications) |
| Documentation |
Dimension drawing available from Axis in DWG and PDF formats |
| Regional Availability |
AR, AU, BR, CN, EU, IN, JP, KR, UK, US |
Ideal Use Cases
Retail and Merchandise Areas
The smoked dome prevents customers from tracking the camera’s field of view, reducing the likelihood that monitored zones are avoided deliberately. This supports loss prevention coverage across product display areas.
Corporate Lobbies and Waiting Areas
In professional environments, a smoked dome maintains a clean, unobtrusive camera appearance while ensuring the camera remains visible enough to serve as a deterrent without dominating the aesthetic.
Corridors and Lift Lobbies
High-traffic internal spaces benefit from the anti-scratch hard coating, which resists surface marking from cleaning equipment or accidental contact over time, preserving optical performance.
Replacement Dome on Existing Deployments
Sites already running AXIS Q3626-VE or Q3628-VE cameras can replace a damaged or clear dome with the TQ3809-E as a direct-fit swap, restoring functionality without affecting the rest of the installation.
Choosing the Right Model
- Choose this model if: You are running AXIS Q3626-VE or AXIS Q3628-VE cameras and want to conceal the internal lens direction from people within the camera’s field of view, or need a durable replacement dome with an anti-scratch coating.
- Choose a different model if: Your installation uses Axis cameras outside the Q3626-VE and Q3628-VE range, as this dome is not confirmed compatible with other models. If your site requires maximum low-light sensitivity, a clear dome avoids any light reduction introduced by the smoked finish.
FAQs
- Which cameras is the TQ3809-E compatible with?
The TQ3809-E Smoked Dome Cover is confirmed compatible with the AXIS Q3626-VE and AXIS Q3628-VE only. It is a purpose-built accessory designed to fit these specific camera housings. Do not assume compatibility with other Axis models, even those in the same Q-line family, without verifying against Axis’s official accessory compatibility documentation.
- Does the smoked dome affect image quality or low-light performance?
Any smoked dome will reduce the amount of light transmitted to the camera sensor compared to a clear dome. The reduction depends on the density of the tint. If your AXIS Q3626-VE or Q3628-VE installation operates in a low-light environment and image clarity in those conditions is critical, review your camera’s low-light performance with the smoked dome in place before committing to the change.
- What does the anti-scratch hard coating actually protect against?
The hard coating protects the outer dome surface from fine scratches caused by routine cleaning, incidental contact, and general handling. In environments where domes are cleaned regularly with cloths or spray solutions, an uncoated dome can develop micro-scratches over time that scatter light and degrade image clarity. The hard coating on the TQ3809-E is designed to extend the usable life of the dome surface.
- Is this dome suitable for outdoor camera installations?
The AXIS Q3626-VE and Q3628-VE are outdoor-rated cameras, and the TQ3809-E is designed as a compatible dome cover for those models. However, the environmental rating of the dome cover itself is not separately confirmed in available Axis documentation. The camera’s own housing provides the weather protection, so the dome replacement should be installed according to Axis’s installation guidelines for those camera models. Available through Security Wholesalers for Australian installations.
- What warranty applies to the TQ3809-E?
The TQ3809-E is covered by Axis Communications’ standard 3-year warranty, the same warranty period that applies to Axis camera products. This provides assurance that the accessory meets Axis quality standards and is supported through standard Axis warranty channels.
