Step 1 – Go to System > Network > TCP/IP.
Tick “Enable DHCP” and “Enable Obtain DNS…” then click Apply
![](https://ness.zendesk.com/hc/article_attachments/360024016254/mceclip0.png)
Step 2 – Go to System > Network > Advanced > Platform Access.
![](https://ness.zendesk.com/hc/article_attachments/360024964413/mceclip1.png)
Step 3 Check Enable and a Service Terms window will pop up. Create your verification code, check to agree to the service terms and click OK.
Step 4 Click Apply.
Step 5 Add the device to your Hik-Connect account by scanning the QR code