Why is my Hikvision camera’s live view lagging or freezing?

  • Check network bandwidth: Ensure your network can handle the data stream from the camera, especially if multiple cameras are in use.
  • Adjust camera settings: Lower the camera’s resolution or bitrate to reduce the load on the network.
  • Optimize streaming: Use the sub-stream for live view in the NVR or software to reduce bandwidth usage.
  • Check device performance: Ensure the device you are using to view the camera (PC, NVR) is not overloaded with other tasks.

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