Product Overview
For operators running AXIS Camera Station Pro at a dedicated monitoring workstation, the Axis TU9003 Security Keypad provides fast, hands-on control over cameras, views, PTZ presets, and system workspaces without relying on a standard keyboard and mouse. Featuring 26 fully customizable keys, a 2×20 character LCD display, and 10 application-defined hotkeys alongside 12 preset keys, the TU9003 is built to reduce the number of steps an operator takes during active monitoring. It connects via USB Type-C and is compatible with Windows 7 through to Windows 11, requiring AXIS Camera Station 5.54 or higher. Incorporating the Axis Joystick SDK 4.0, the keypad can also be configured for use with third-party VMS platforms developed through Axis Application Development Partners. Designed for both left-hand and right-hand use, it suits a range of operator setups and replaces the earlier T8312 keypad.
Key Capabilities
26 Customizable Keys
Ten application-defined hotkeys and 12 preset keys give operators direct access to frequently used system functions, camera views, and PTZ presets. Reducing navigation time during active monitoring is especially valuable in multi-camera or multi-site environments.
2×20 Character LCD Display
The built-in LCD panel lets operators confirm active functions, current preset assignments, and workspace states at a glance without switching focus to a monitor. This supports faster, more confident operation at a busy control desk.
Axis Joystick SDK 4.0 Integration
The Axis Joystick SDK 4.0 allows system integrators to tailor key assignments and interface behaviour to specific site workflows. Third-party VMS platforms from Axis Application Development Partners can also leverage this SDK for custom deployments.
Ambidextrous Ergonomic Design
Designed for use with either hand, the TU9003 fits naturally into varied workstation layouts. Whether positioned to the left or right of a primary display or alongside a joystick controller, it adapts to operator preference without requiring specialist mounting.
IP54 Top Housing Rating
The top surface of the keypad carries an IP54 rating, providing resistance to dust ingress and water splash from any direction. This suits operator environments where liquid spills or general dust exposure are realistic concerns.
Best For
- AXIS Camera Station Pro Operators: Built for AXIS Camera Station 5.54 or higher, the TU9003 integrates directly with the platform to control views, workspaces, and PTZ presets without mouse navigation.
- Control Room and Security Desk Setups: The compact form factor (156 x 185 x 39 mm) and USB-C connection make it straightforward to add to an existing workstation alongside monitors and other peripherals.
- Integrators Deploying Third-Party VMS: With Axis Joystick SDK 4.0 support, the keypad can be configured for compatible platforms beyond AXIS Camera Station, suiting custom commercial deployments.
- Sites Upgrading from the T8312: The TU9003 is the confirmed replacement for the T8312 keypad, providing a direct path forward for existing Axis control room setups without redesigning the operator workflow.
Why Choose the Axis TU9003
The Axis TU9003 is not a generic USB keypad adapted for surveillance use. It is built from the ground up as a VMS control surface, with 26 keys that map directly to AXIS Camera Station functions, a live LCD readout confirming active assignments, and SDK-level customization for integrators who need precise control over key behaviour. Compared to operating a VMS entirely through a standard keyboard and mouse, the TU9003 reduces operator workload and response times in monitoring environments where switching quickly between cameras, PTZ positions, and workspaces matters. The 5-year warranty and TAA compliance reflect the reliability expected in professional security installations. Available through Security Wholesalers, the TU9003 is well suited to control room upgrades, new VMS deployments, or any site replacing legacy T8312 keypads.
Buyer Decision Tips
VMS Version Requirement: The TU9003 requires AXIS Camera Station version 5.54 or higher to function as intended. If your site is running an earlier version of AXIS Camera Station, confirm the software is up to date before purchasing. For third-party VMS platforms, verify compatibility through the Axis Application Development Partner program and confirm SDK integration support with your VMS vendor before ordering.
Pairing with AXIS TU9002: The included USB cable (50 cm) is configured with USB Type-A at the AXIS TU9002 side and USB Type-C at the TU9003 side. If you are connecting directly to a PC rather than through the TU9002 control board, confirm that your workstation has an available USB 2.0 port and that your cable arrangement is appropriate for the desk layout before installation.
Key Features & Technical Specifications
| Product Type |
26-key security keypad with LCD display for VMS control |
| Total Keys |
26 keys (10 application-defined hotkeys, 12 preset keys) |
| Display |
2×20 character LCD |
| Interface |
USB Type-C (USB 2.0) |
| Compatible Software |
AXIS Camera Station 5.54 or higher; third-party VMS via Axis Joystick SDK 4.0 |
| SDK Support |
Axis Joystick SDK 4.0 |
| Operating System Compatibility |
Windows 7, Windows 8, Windows 10, Windows 11 |
| IP Rating (Top) |
IP54 |
| IP Rating (Bottom) |
IP20 |
| Housing Material |
Polycarbonate ABS |
| Dimensions (H x W x L) |
39 mm x 156 mm x 185 mm (1.5 in x 6.1 in x 7.3 in) |
| Weight |
577 g (1.3 lb) |
| Design Orientation |
Suitable for left-hand and right-hand use |
| Box Contents |
Keypad with bracket, installation guide, 1x USB cable (50 cm, USB Type-A to USB Type-C) |
| Replaces |
Axis T8312 |
| Product Markings |
CSA, SGS, CE, KC, VCCI, RCM, TAA compliant |
| Warranty |
5 years |
Ideal Use Cases
Dedicated Security Control Rooms
Monitoring operations with large camera counts benefit from the TU9003’s direct preset and hotkey access, cutting the navigation steps required to switch between camera views or trigger specific VMS actions during an incident.
PTZ Camera Management
Sites with active PTZ cameras gain clear operational value from the 12 dedicated preset keys, enabling rapid repositioning to saved PTZ locations without navigating VMS menus or using a mouse.
Multi-Site VMS Deployments
Operators managing multiple sites or workspace layouts through AXIS Camera Station Pro can assign hotkeys to individual site views or alarm responses, reducing the time to switch operational focus during complex monitoring shifts.
Custom Integrator Workflows
Using Axis Joystick SDK 4.0, integrators can map the TU9003’s keys to bespoke VMS actions, alarm triggers, or custom application functions for third-party platforms supported through the Axis Application Development Partner program.
Choosing the Right Model
- Choose this model if: Your site runs AXIS Camera Station 5.54 or higher, or a compatible third-party VMS, and operators need dedicated hardware control over camera views, PTZ presets, and workspaces beyond what a standard keyboard and mouse workflow provides.
- Choose a different model if: Your VMS platform has not confirmed SDK compatibility through the Axis Application Development Partner program, or if your workstation setup requires wireless input devices, as the TU9003 is a wired USB-C peripheral only.
- Upgrading from T8312: The TU9003 is the confirmed direct replacement for the T8312. If your site uses the T8312 today, the TU9003 provides a compatible upgrade path with expanded key count and LCD confirmation of active assignments.
FAQs
- What VMS software does the Axis TU9003 require?
The TU9003 is designed for use with AXIS Camera Station version 5.54 or higher. It also supports third-party VMS platforms developed through the Axis Application Development Partner program when configured using the Axis Joystick SDK 4.0. If you are using an older version of AXIS Camera Station, a software update is needed before the keypad will function as intended.
- How many customizable keys does the TU9003 have, and how are they organised?
The keypad provides 26 keys in total. This includes 10 application-defined hotkeys that can be mapped to specific VMS functions or actions, and 12 preset keys intended for quick access to saved camera positions or views. The remaining keys support standard navigation and control operations within compatible VMS platforms.
- What does the LCD display on the TU9003 show?
The 2×20 character LCD panel displays active function assignments and operational status in real time. This allows operators to confirm which preset or hotkey function is currently active without taking their eyes off the main monitor, which is particularly useful in fast-moving monitoring situations.
- Is the TU9003 waterproof or rated for outdoor use?
The top surface of the TU9003 carries an IP54 rating, meaning it is resistant to dust and water splashes from any direction. The bottom housing is rated IP20. The keypad is designed as a desktop workstation peripheral and is not intended for outdoor mounting or exposure to heavy moisture.
- Does the TU9003 work with Windows 11?
Yes. The TU9003 is confirmed compatible with Windows 7, Windows 8, Windows 10, and Windows 11 via a USB 2.0 connection. No additional driver software beyond the connected VMS and SDK configuration is required for basic operation on these platforms.
- Is the TU9003 a direct replacement for the Axis T8312?
Yes. Axis confirms the TU9003 is the designated replacement for the T8312 keypad. Sites currently using the T8312 can transition to the TU9003 to gain an expanded 26-key layout and the 2×20 LCD display, while maintaining compatibility with existing AXIS Camera Station workflows. The TU9003 is part of the Security Wholesalers range for customers upgrading existing Axis control room setups.
- What is included in the box with the TU9003?
The box contains the keypad unit with a mounting bracket for control board setup, an installation guide, and 1 USB cable (50 cm in length). The cable has a USB Type-A connector at the AXIS TU9002 side and a USB Type-C connector at the TU9003 side. If connecting directly to a PC, confirm that an appropriate USB Type-A port is available on your workstation.
