Privacy Policy SecurityWholesalers.com.au

Effective Date: 15/09/2020

Security Wholesalers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect the following information when you use our website, contact us, or place an order:

  • Your name, company name and contact details (email, phone, address)

  • Billing and delivery details

  • Account login details (for trade customers)

  • Records of your communications with us

  • Website usage data, such as cookies and analytics

2. How we use your information

We use the information we collect to:

  • Process and deliver your orders

  • Provide trade account services

  • Respond to enquiries and provide customer support

  • Improve our website, products, and services

  • Send you marketing offers (only if you have opted in – you can unsubscribe at any time)

3. Sharing of information

We will not sell or rent your personal information. We may share it with:

  • Delivery and logistics providers (for shipping your orders)

  • Payment service providers (to process payments securely)

  • IT service providers who support our website and systems

  • Where required by law or government authorities

4. Cookies & website tracking

Our website uses cookies to improve your browsing experience, track site usage, and support features such as trade account logins. You can disable cookies in your browser, but some site functions may not work properly.

5. Storage & security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Personal information is stored securely on servers located in Australia.

6. Access & correction

You can request access to the personal information we hold about you, and request corrections if it is inaccurate or out of date. Please contact us using the details below.

7. Marketing

If you have subscribed to our mailing list or created a trade account, we may send you product updates and promotions. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

8. Contact us

If you have any questions or concerns about this Privacy Policy, please contact:

Security Wholesalers
Email: support@securitywholesalers.com.au
Phone: (02) 8711 9709

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