,

Akuvox E16C IP Video Door Phone SIP with Facial Recognition


Akuvox E16C IP Door Phone | 5″ HD Touchscreen | AI Face Recognition & Mask Detection | PoE Powered | Multi-Factor Authentication | IP65 Outdoor Rated

The Akuvox E16C IP Door Phone is a sophisticated access control and intercom device designed for both residential and commercial applications. Featuring a 5-inch HD colour touchscreen, the Akuvox E16C supports multiple authentication methods including AI-powered face recognition with mask detection, Bluetooth BLE, RFID, QR code scanning and PIN codes, delivering secure and contactless entry. Dual-camera technology with an advanced anti-spoofing algorithm protects against photo and video attacks, while large-scale capacity supports up to 20,000 faces and 20,000 cards. Its IP65-rated weatherproof housing enables reliable outdoor installation, with Power-over-Ethernet (PoE) simplifying deployment. The device also functions as a SIP door intercom, enabling seamless audio and video communication with IP phones, mobile clients or softphones, and supports optional MD02 thermal scanning for added health screening.

 

Additional Information

Akuvox E16C Datasheet

$966.00 inc GST +3 Year Warranty & Support

The Akuvox E16C IP Door Phone is a sophisticated access control and intercom device that integrates advanced technologies to enhance security and user convenience. Equipped with visible light facial recognition, it offers touchless biometric authentication, promoting better hygiene—a feature particularly relevant in today’s health-conscious environments. The device employs dual cameras with an anti-spoofing algorithm to guard against photo and video attacks, ensuring robust security. It boasts a substantial capacity, accommodating up to 20,000 faces and 20,000 cards, and delivers swift recognition performance, identifying users in less than 0.2 seconds with an accuracy rate exceeding 99.7%. Additionally, the E16C supports multiple verification methods, including PIN codes, NFC, Bluetooth Low Energy (BLE), and QR codes, offering flexibility to meet diverse access control requirements.

Designed for both residential and commercial applications, the E16C facilitates seamless audio and video communication with IP phones, mobile clients, or softphones, enhancing intercom capabilities. Its 5-inch high-definition color touchscreen provides an intuitive user interface, while the device’s IP65 rating ensures durability and reliability in outdoor settings. The E16C can operate as a standalone unit and is configurable via a web browser, simplifying installation and management. Notably, it includes features like fever and mask detection, contributing to health safety measures. The device also supports integration with the Akuvox SmartPlus smartphone app, enabling remote access and management, thereby enhancing user convenience and operational efficiency.

Akuvox E16C IP Door Phone Features
  • Multiple Authentication Methods: Supports face recognition, Bluetooth, RFID, QR code scanning, and PIN codes for flexible access control.
  • Touchless Biometric Authentication: Utilizes visible light facial recognition for hygienic, contactless entry, with a recognition speed of less than 0.2 seconds per user and an accuracy rate greater than 99.7%.
  • Anti-Spoofing Technology: Employs algorithms to prevent unauthorized access through photo or video attacks.
  • High Capacity: Can store up to 20,000 faces and 20,000 cards, accommodating large user bases.
  • Mask Detection: Identifies whether users are wearing masks, enhancing security and health compliance.
  • Optional Body Temperature Detection: When paired with the MD02 module (sold separately), it can measure body temperature to screen for fever-like symptoms.
  • Outdoor Durability: Rated IP65 for protection against dust and water, making it suitable for outdoor installations.
  • Power-over-Ethernet (PoE): Simplifies installation by allowing the device to receive power and data through a single Ethernet cable.
  • 5-Inch HD Touchscreen: Features a 5-inch high-definition color touchscreen display for intuitive user interaction.
  • Integration Support: Compatible with OSDP and Wiegand protocols, facilitating integration with various access control systems.

Akuvox E16C Specifications

At a Glance

  • Visible light facial recognition
  • Better hygiene with touchless biometric authentication, fever, and mask detection
  • Anti-spoofing algorithm against photo and video attacks
  • 20,000 face capacity & 20,000 card capacity
  • Face recognition duration less than 0.2s/user, face recognition accuracy rate greater than 99.7%
  • Allows both audio and video communication to an IP phone, mobile client, or softphone
  • Multiple verification methods including: face, PIN, cards, and QR codes
  • Stand-alone operation
  • Configuration via web browser

Anti-Epidemic Function

  • Mask Detection
  • Body Temperature Detection (Only E16C(MD01) & E16C(MD02) support)

Physical & Power

  • Housing Material: Plastic
  • Display: 5 Inch IPS LCD, 1280×720
  • Camera: 2M pixels, WDR
  • Wiegand Port: Support
  • RS485 Port: Support
  • RF Card Reader: 13.56MHz, NFC
  • Relay In / Out: 1 / 1
  • Ethernet Port: RJ45, 10/100Mbps adaptive
  • Bluetooth: Support
  • 802.3af Power-over-Ethernet
  • 12V DC Connector (if not using PoE)
  • Tamper: Support
  • Installation: Wall-mounted
  • IP Level: IP65
  • Working Humidity: 10~90%, no condensing
  • Working Temperature: -20℃~+55℃

Identification

  • Identification Mode: Face, PIN, NFC, RFID Card, BLE & QR code
  • Identification Speed: <200ms

Capacity

  • Face Capacity: 20,000
  • Card Capacity: 20,000
  • Event Log: 50,000

Forehead Temperature Measurement

  • Only E16C(MD02) support
  • Distance: 0.3M ~ 1M
  • Accuracy: 0.1℃
  • Deviation: ±0.3℃
  • Range: 34℃ ~ 45℃

Wrist Temperature Measurement

  • Only E16C(MD01) support
  • Distance: 1cm ~ 5cm
  • Accuracy: 0.1℃
  • Deviation: ±0.3℃
  • Range: 34℃ ~ 45℃

SKU: E16C Categories: ,

Video

Akuvox Warranty

3-Year Manufacturer Warranty

All Akuvox IP cameras and recording devices (NVRs/DVRs) are covered by a
3-year back-to-base manufacturer warranty.

Note: Disk drives are limited to a 3-year warranty.

Our warranty is limited to the replacement of faulty items or parts
and does not include damage caused by incorrect fitting of parts or accessories.

(a) Australian Consumer Law (ACL)

Certain legislation, including the Australian Consumer Law (ACL) in the
Competition and Consumer Act 2010 (Cth), and similar consumer protection
laws and regulations may confer you with rights, warranties, guarantees, and remedies
relating to the provision of goods or services to you by us via the Site which cannot
be excluded, restricted, or modified. Our liability is governed solely by the ACL and
these Terms.

(b) Goods

If you are a consumer as defined in the ACL, the following notice applies to you:

“Our goods come with warranties and guarantees that cannot be excluded under the
Australian Consumer Law (Consumer Guarantees). You are entitled to a replacement or
a refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major
failure.”

(c) Our Warranties

To the extent permitted by law, we exclude all express and implied warranties,
and all material and work is provided to you without warranties of any kind,
either express or implied. We expressly disclaim all warranties including but
not limited to implied warranties of merchantability and fitness for a particular
purpose.

(d) Manufacturer Warranties

Certain products, including particular models of IP security cameras and DVR/NVR
equipment, may come with a manufacturer’s warranty. The manufacturer’s warranty is
in addition to but may overlap with any rights and remedies you may have under
applicable law, including any Consumer Guarantees. If you are not considered a
“consumer” within the meaning of the ACL, the manufacturer’s warranty may be your
sole remedy. Many manufacturers’ warranties do not apply in a business or commercial
setting. Please contact the manufacturer if you would like to make a claim under
the manufacturer’s warranty.

(e) Repair, Replacement, or a Refund

If you wish to seek repair, replacement, or a refund for a product, please
contact us and we will explain the requirements to you. This may include you
providing evidence of the faulty product to us.

(f) Refund

You are not entitled to a refund for change of mind. If you are entitled to a
refund, we will only provide it once evidence of the faulty product is received
by us, or once we have received the product at our warehouse and inspected it
to assess whether it is eligible for a refund under these Terms. Any refund we
make will be by the same payment method used to purchase the product.

(g) Installed Products

Subject to this clause, we will not accept for return any product that has been
used, connected, installed, attempted to be connected or installed, or if your
product is custom-made or is a special buy product.

(h) Packaging

You must adequately package any product you are returning for our collection
to ensure that it is not damaged during return delivery to our warehouse. You
are also responsible for arranging the return delivery and the costs involved.

(i) Duty of Care

You have a duty of care for the product while it is in your possession. If
you damage products and then subsequently return them, you may be liable to pay
to repair the product to its original condition. In these circumstances, where
a repair is not economically viable, no refund will be made.

For more terms & conditions, please visit www.securitywholesalers.com.au/terms-and-conditions

Authorised Akuvox Store

Authorised Akuvox Partner

As a trusted Akuvox Authorised Store, SecurityWholesalers.com.au is more than just a reseller — we’re a nationally recognised partner delivering genuine Akuvox solutions, backed by expert technical support and deep industry knowledge.

Our team supports systems across all major sectors — including residential homes, commercial businesses, schools, government infrastructure, warehouses, and local councils. When you choose us, you’re selecting an Akuvox-certified partner with a proven track record in performance, reliability, and customer satisfaction.

Official Akuvox Product Support
Get access to genuine Akuvox technical resources and support, delivered by trained professionals who work with these systems daily.

Comprehensive System Assistance
From product selection to setup, configuration, remote access support, and firmware upgrades — we offer step-by-step guidance to ensure your system is optimal.

Reliable After-Sales Service
We provide continued support for configuration, troubleshooting, and warranty claims. Whether you’re a first-time user or a seasoned installer, we ensure your Akuvox system operates flawlessly.

Genuine Products & Fast Dispatch
All Akuvox stock is sourced from authorised Australian distributors and shipped promptly from our local warehouse. No delays, no grey-market risks, no international return hassles.

Industry-Wide Trust
Our clients range from councils and schools to enterprise businesses and security professionals — all trusting us for exceptional service, product reliability, and expert advice.

Real-World Security Expertise
Unlike generic electronics stores, we specialise in security. Our team includes qualified installers and consultants offering tailored recommendations based on real-world experience — not just inventory lists.

3 Years Manufacturer Warranty
Ensuring your security system remains reliable for years to come.

At SecurityWholesalers.com.au, we’re committed to more than just competitive pricing — we offer true partnership and protection through every stage of your Akuvox journey. We’re not your average security equipment supplier — choose the team that industry professionals trust.

We make product support and ordering easy! Reach out to our help team :)
Trade Customers: Log In or Register to Unlock Even Better Prices.

Save & Share Cart
Your Shopping Cart will be saved and you'll be given a link. You, or anyone with the link, can use it to retrieve your Cart at any time.
Back Save & Share Cart
Your Shopping Cart will be saved with Product pictures and information, and Cart Totals. Then send it to yourself, or a friend, with a link to retrieve it at any time.
Your cart email sent successfully :)

Akuvox E16C IP Video Door Phone SIP with Facial Recognition
$966.00 inc GST +3 Year Warranty & Support