How to setup / install my new HiLook system?

This FAQ deals with one of our most common questions.

“I’ve just bought a Hilook IP kit from you – what do I do?”

What you need:

  • the Hilook camera/s
  • The Hilook NVR
  • Precrimped CAT5E / CAT6 Cables or an installer who supplies the cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
  • A monitor or TV (with VGA or HDMI connections) (you can buy a 22′ 1080p monitor from Officeworks for around 110.)

Steps:

  1. Run the CAT6 cables
    • Run a CAT6 cable to each camera location.
    • Bring all cables back to the location where your NVR will be placed.
  2. Connect the cameras
    • Attach one end of each CAT6 cable to the cameras.
    • Connect the other end of the cables to the NVR.
    • Seal all cable connections with electrical tape to prevent water damage.
  3. Connect the monitor
    • Use a VGA or HDMI cable to connect the monitor to the NVR.
  4. Connect to the modem
    • If you want to enable remote viewing, connect an Ethernet cable from the NVR to the modem. If this isn’t practical and there is WIFI at your NVR location, you can grab yourself a WIFI extender from somewhere like officeworks and connect a short cable to the WIFI extender instead.
  5. Power on the NVR and monitor
    • Turn on both the NVR and the monitor. You should see a setup screen on the monitor.
  6. Setup the system
    • Follow the on-screen instructions to set up your system.
    • Important: Write down the username and password you choose, as resetting them can be a hassle.
  7. View your cameras
    • After setup, your cameras should appear on the screen.
  8. Set up remote viewing
    • For remote viewing setup, follow this guide: Remote Viewing Setup.
    • If you encounter issues at this step, it might be related to your modem or another technical problem. Consult an IT professional if needed.
  9. Troubleshooting
    • Check our troubleshooting guides: FAQs
    • You can also try searching Google or YouTube for solutions to specific issues.
  10. Need help?

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