Product SKU: Akuvox R20A
Product Overview
The Akuvox R20A is a SIP-based video door phone engineered for secure, smart entry management in residential and commercial environments. With integrated voice, video, and access control functions, this unit enables clear two-way communication between visitors at the door and occupants inside, while supporting remote unlock via SIP/VoIP endpoints or compatible IP phone systems. Built to work seamlessly with modern IP infrastructure, the R20A combines reliable performance with a clean design, offering high-quality video, crisp audio and flexible network integration to enhance both security and convenience at entry points.
Why Choose the Akuvox R20A
The Akuvox R20A stands out when you need a professional video door phone that integrates smoothly with SIP/VoIP networks and IP-based access control systems. Its support for standard SIP protocols ensures compatibility with a wide range of IP phones, soft-clients and PBX environments, giving building managers flexibility and future-proofing. Featuring high-resolution video, echo-cancelled audio and door release control, the R20A delivers clear visitor communication and reliable access authorisation. Its robust metal housing and streamlined appearance make it suitable for commercial lobbies, residential entries, strata buildings and multi-tenant offices.
Key Capabilities
SIP/VoIP network support
The R20A uses standard SIP protocols for integration with SIP endpoints and VoIP systems. This allows video calls to internal extensions, mobile clients or soft phones, giving occupants multiple ways to answer and grant access.
High-quality video and audio
Equipped with a camera and wide-angle lens to deliver clear video, paired with echo-cancelled two-way audio to ensure intelligible communication between visitors and occupants.
Access control integration
Supports remote door release via relay output controlled over SIP commands or from compatible access controllers, providing a secure and convenient egress/entry workflow.
Robust build for entrances
Designed with a durable metal body and weather-resistant components, making the unit suitable for outdoor mounting at entrances, gates and foyers with reliable performance.
Key Features
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SIP video calling: Enables direct SIP calls from the door station to authorised users, IP phones and soft clients for real-time visitor communication.
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Wide-angle camera: Integrated camera with a broad field of view captures clear video of visitors, improving situational awareness at the entry point.
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Two-way audio with echo cancellation: Ensures clear audio communication between visitors and occupants, even in noisy environments.
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Door release relay: Allows authorised users to remotely unlock doors or gates via SIP commands or access controller integration.
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PoE support: Power over Ethernet simplifies installation by providing power and network over a single cable when PoE infrastructure is available.
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Weather-resistant design: Built with a durable casing suitable for outdoor installations at entrances and external access points.
Specifications Summary
| Feature |
Specification |
| Model |
Akuvox R20A |
| Type |
SIP Video Door Phone |
| Video Codec |
H.264 |
| Audio Codec |
G.722, G.711 |
| Network Protocol |
SIP 2.0 over TCP/UDP |
| Camera |
Wide-angle lens |
| Audio |
Two-way with echo cancellation |
| Relay Outputs |
1 × door release |
| Network |
10/100M Ethernet, PoE compatible |
| Operating Voltage |
PoE (IEEE 802.3af) / 12V DC |
| Operating Temperature |
-20°C to +50°C |
| Humidity |
10%–90% RH |
| Mounting |
Surface mount / flush mount |
Ideal Use Cases
- Residential entry points – Provides secure video intercom and access control for homes and apartment buildings.
- Commercial offices – Integrates with IP phone systems to manage visitor access at front doors or internal secure points.
- Strata properties – Enhances entry communication and access authorisation for multi-tenant buildings.
- Retail and hospitality entrances – Offers a professional SIP video door phone solution for customer and staff entry management.
FAQs
- Can the R20A work with any SIP-based phone system?
Yes. The R20A supports standard SIP 2.0 protocols, allowing it to integrate with SIP/VoIP endpoints, IP phones and PBX systems that support SIP. This ensures flexible deployment with a wide range of network telephony systems.
- Does it support remote door release?
Absolutely. The R20A includes a relay output that can be triggered via SIP commands or through integration with an access control system, enabling authorised users to remotely unlock doors or gates during a call session.
- Is PoE supported?
Yes. Power over Ethernet (IEEE 802.3af) support allows the unit to be powered and networked over a single cable when PoE infrastructure is available, simplifying installation and reducing cable requirements.
- What kind of environments is it suitable for?
The R20A is designed for both residential and commercial use. Its weather-resistant housing and reliable communication functions make it suitable for front door entries, office lobbies, customer entrances and strata building door stations.
Additional Information
Akuvox_R20A_Datasheet_securitywholesalers
Akuvox Warranty
3-Year Manufacturer Warranty
All Akuvox IP cameras and recording devices (NVRs/DVRs) are covered by a
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Our warranty is limited to the replacement of faulty items or parts
and does not include damage caused by incorrect fitting of parts or accessories.
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