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Shipping & Delivery Information
Shipping & Delivery
At SecurityWholesalers.com.au, we prioritise fast and reliable delivery across Australia. Whether you’re ordering for home or business, you can expect professional service, tracked shipments, and speedy fulfilment — every time.
✔ FREE Shipping Australia-Wide on Orders Over $100
Enjoy free express shipping on all orders over $100. For orders under $100, a flat rate of $20.00 applies. We proudly offer nationwide delivery using trusted courier partners for your peace of mind.
✔ Same-Day Despatch for Fast Delivery
Place your order before 10am (Sydney time) on any business day and we’ll do our best to despatch it the same day, subject to stock availability. We receive new stock into our warehouse every second day, so we always strive to ship the freshest arrivals directly to you. Most orders are received within 1-3 business days via the Express Post network, covering Australian capital cities and major metro areas. Deliveries to regional locations typically take 2–5 business days.
For urgent orders, please contact our customer care team to expedite the delivery and ensure that we can get your equipment to your project site on time.
✔ Reliable Couriers You Can Trust
We primarily use StarTrack Express for fast, secure shipping. Depending on warehouse availability, we may also use Toll or Couriers Please — whichever gets your order to you fastest.
✔ Order Processing & Tracking
Orders are processed Monday to Friday (excluding public holidays) and shipped within 24 hours. Tracking numbers are emailed to you by 11pm on the day your order ships. You can monitor your delivery through:
✔ Missed a Delivery?
If you’re not home at the time of delivery, your parcel will be left in a secure location if considered safe. If not, a collection card will be left and the parcel will be held at the nearest depot or post office for pickup.
✔ Need Help?
If you haven’t received your order within 4 business days, please contact us with your full name and order number. We’ll follow up promptly. Also, be sure to check your email spam folder for shipping notifications or attempted delivery messages.
Trade Discounts Available
Want even more savings? Register instantly for a Trade Account and, once approved, you’ll gain access to exclusive discounts on a wide range of products. It’s our way of supporting installers, resellers, and industry professionals with better pricing and priority service.