Product SKU: DS-2DE3A400BW-DE
Product Overview
The Hikvision DS-2DE3A400BW-DE is a 4MP ColorVu PTZ Network Camera designed for full-colour surveillance around the clock. Using an ultra-sensitive sensor, F1.0 super aperture lens, and supplemental white light, it captures vivid and accurate images even in near-total darkness—without switching to black-and-white infrared. Featuring smart human and vehicle detection, robust PT capabilities, and weatherproof durability, this camera is ideal for open-area monitoring in commercial and residential environments. Its AI-powered analytics, wide field of view, and support for PoE and remote management make it a high-performance solution for demanding security applications.
Key Capabilities
Full-Colour 24/7 Surveillance
Equipped with ColorVu technology and an F1.0 aperture, the camera captures bright, colourful images in low-light without relying on infrared, offering enhanced visibility of clothing, faces, and vehicles at night.
Smart Human and Vehicle Detection
Built-in AI algorithms distinguish people and vehicles from other movement types, significantly reducing false alarms caused by weather or animals.
Precision PTZ Control
Offers 350° pan and 0–90° tilt with fast, smooth movements and up to 300 preset positions. Easily track activity across wide areas with adjustable speeds and 3D positioning.
Exceptional Low-Light Imaging
With 120 dB WDR, 3D DNR, and advanced CMOS sensor, the camera performs well in varied lighting conditions, reducing glare and noise for clearer images.
Reliable Weatherproof Design
Built with an IP66-rated enclosure, the camera withstands harsh weather conditions, making it suitable for both indoor and outdoor use all year round.
Key Features
- 4MP resolution (2560 × 1440) for clear and detailed footage
- F1.0 aperture lens and white light for full-colour night vision
- AI-based person and vehicle classification for smarter alerts
- PTZ control with 350° pan and 0–90° tilt, plus 300 presets
- 120 dB WDR and 3D DNR for strong performance in low-light scenes
- Weather-resistant IP66-rated housing
- Supports H.265+/H.265/H.264+/H.264 compression for efficient storage
- Remote viewing via Hik-Connect, iVMS-4200, and third-party platforms
- Dual power support: PoE and 12V DC
Specifications Summary
- Lens Type: Fixed PTZ
- Focal Length and FOV: 4mm, Horizontal FOV: 88.7°, Vertical FOV: 46.5°, Diagonal FOV: 105.0°
- DORI Distance: Not specified (Panoramic tracking)
- Audio Type: None
- Night Vision Range (White Light): Up to 30 metres
Technical Specifications
- Image Sensor: 1/1.8” Progressive Scan CMOS
- Resolution: 2560 × 1440 (4MP)
- Minimum Illumination: 0.0005 Lux @ (F1.0, AGC ON), 0 Lux with white light
- Shutter Speed: 1/1 to 1/30,000 s
- Lens Options: 4mm fixed
- Day/Night Mode: Full-time ColorVu
- Ingress Protection: IP66
- Video Compression: H.265+/H.265/H.264+/H.264
- Pan Range: 350°, Tilt Range: 0° to 90°
- Pan Speed: 0.1° to 60°/s (configurable), preset speed: 60°/s
- Tilt Speed: 0.1° to 50°/s (configurable), preset speed: 50°/s
- Digital Zoom: 16x
- White Light Range: Up to 30m
Ideal Use Cases
- Retail & Commercial Spaces – Monitor activity across large floor areas with smart motion alerts
- Parking Lots – Track vehicles and people with full-colour detail 24/7
- Offices & Industrial Sites – Secure entry points and operational zones with AI analytics
- Public Institutions – Enhance perimeter visibility in schools and council buildings
- Gated Communities – PTZ allows live monitoring of entrances, driveways, and walkways
Additional Information
Product Video Samples
NOTE: For best results, view video samples in 2160p resolution.
Hikvision Warranty
3-Year Manufacturer Warranty
All Hikvision IP cameras and recording devices (NVRs/DVRs) are covered by a
3-year back-to-base manufacturer warranty.
Note: Disk drives are limited to a 3-year warranty.
Our warranty is limited to the replacement of faulty items or parts
and does not include damage caused by incorrect fitting of parts or accessories.
(a) Australian Consumer Law (ACL)
Certain legislation, including the Australian Consumer Law (ACL) in the
Competition and Consumer Act 2010 (Cth), and similar consumer protection
laws and regulations may confer you with rights, warranties, guarantees, and remedies
relating to the provision of goods or services to you by us via the Site which cannot
be excluded, restricted, or modified. Our liability is governed solely by the ACL and
these Terms.
(b) Goods
If you are a consumer as defined in the ACL, the following notice applies to you:
“Our goods come with warranties and guarantees that cannot be excluded under the
Australian Consumer Law (Consumer Guarantees). You are entitled to a replacement or
a refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major
failure.”
(c) Our Warranties
To the extent permitted by law, we exclude all express and implied warranties,
and all material and work is provided to you without warranties of any kind,
either express or implied. We expressly disclaim all warranties including but
not limited to implied warranties of merchantability and fitness for a particular
purpose.
(d) Manufacturer Warranties
Certain products, including particular models of IP security cameras and DVR/NVR
equipment, may come with a manufacturer’s warranty. The manufacturer’s warranty is
in addition to but may overlap with any rights and remedies you may have under
applicable law, including any Consumer Guarantees. If you are not considered a
“consumer” within the meaning of the ACL, the manufacturer’s warranty may be your
sole remedy. Many manufacturers’ warranties do not apply in a business or commercial
setting. Please contact the manufacturer if you would like to make a claim under
the manufacturer’s warranty.
(e) Repair, Replacement, or a Refund
If you wish to seek repair, replacement, or a refund for a product, please
contact us and we will explain the requirements to you. This may include you
providing evidence of the faulty product to us.
(f) Refund
You are not entitled to a refund for change of mind. If you are entitled to a
refund, we will only provide it once evidence of the faulty product is received
by us, or once we have received the product at our warehouse and inspected it
to assess whether it is eligible for a refund under these Terms. Any refund we
make will be by the same payment method used to purchase the product.
(g) Installed Products
Subject to this clause, we will not accept for return any product that has been
used, connected, installed, attempted to be connected or installed, or if your
product is custom-made or is a special buy product.
(h) Packaging
You must adequately package any product you are returning for our collection
to ensure that it is not damaged during return delivery to our warehouse. You
are also responsible for arranging the return delivery and the costs involved.
(i) Duty of Care
You have a duty of care for the product while it is in your possession. If
you damage products and then subsequently return them, you may be liable to pay
to repair the product to its original condition. In these circumstances, where
a repair is not economically viable, no refund will be made.
For more terms & conditions, please visit www.securitywholesalers.com.au/terms-and-conditions
Authorised Hikvision Store
Authorised Hikvision Partner
As a Trusted Hikvision Authorised Store, SecurityWholesalers.com.au is more than just a reseller — we’re a nationally recognised partner delivering genuine Hikvision solutions, backed by expert technical support and deep industry knowledge.
Our team supports systems across all major sectors — including residential homes, commercial businesses, schools, government infrastructure, warehouses, and local councils. When you choose us, you’re selecting a Hikvision-certified partner with a proven track record in performance, reliability, and customer satisfaction.
- Official Hikvision Product Support
Get access to genuine Hikvision technical resources and support, delivered by trained professionals who work with these systems daily.
- Comprehensive System Assistance
From product selection to setup, configuration, remote access support, and firmware upgrades — we offer step-by-step guidance to ensure your system is optimal.
- Reliable After-Sales Service
We provide continued support for configuration, troubleshooting, and warranty claims. Whether you’re a first-time user or a seasoned installer, we ensure your Hikvision system operates flawlessly.
- Genuine Products & Fast Dispatch
All Hikvision stock is sourced from authorised Australian distributors and shipped promptly from our local warehouse. No delays, no grey-market risks, no international return hassles.
- Industry-Wide Trust
Our clients range from councils and schools to enterprise businesses and security professionals — all trusting us for exceptional service, product reliability, and expert advice.
- Real-World Security Expertise
Unlike generic electronics stores, we specialise in security. Our team includes qualified installers and consultants offering tailored recommendations based on real-world experience — not just inventory lists.
- 3 Years Manufacturer Warranty ensuring your security system remains reliable for years to come.
At SecurityWholesalers.com.au, we’re committed to more than just competitive pricing — we offer true partnership and protection through every stage of your Hikvision journey. We’re not your average security equipment supplier — choose the team that industry professionals trust.
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Shipping & Delivery
At SecurityWholesalers.com.au, we prioritise fast and reliable delivery across Australia. Whether you’re ordering for home or business, you can expect professional service, tracked shipments, and speedy fulfilment — every time.
✔ FREE Shipping Australia-Wide on Orders Over $100
Enjoy free express shipping on all orders over $100. For orders under $100, a flat rate of $20.00 applies. We proudly offer nationwide delivery using trusted courier partners for your peace of mind.
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Place your order before 10am (Sydney time) on any business day and we’ll do our best to despatch it the same day, subject to stock availability. We receive new stock into our warehouse every second day, so we always strive to ship the freshest arrivals directly to you. Most orders are received within 1-3 business days via the Express Post network, covering Australian capital cities and major metro areas. Deliveries to regional locations typically take 2–5 business days.
For urgent orders, please contact our customer care team to expedite the delivery and ensure that we can get your equipment to your project site on time.
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We primarily use StarTrack Express for fast, secure shipping. Depending on warehouse availability, we may also use Toll or Couriers Please — whichever gets your order to you fastest.
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Orders are processed Monday to Friday (excluding public holidays) and shipped within 24 hours. Tracking numbers are emailed to you by 11pm on the day your order ships. You can monitor your delivery through:
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If you’re not home at the time of delivery, your parcel will be left in a secure location if considered safe. If not, a collection card will be left and the parcel will be held at the nearest depot or post office for pickup.
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If you haven’t received your order within 4 business days, please contact us with your full name and order number. We’ll follow up promptly. Also, be sure to check your email spam folder for shipping notifications or attempted delivery messages.
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