• Check recording schedule: Ensure the camera is set to record continuously or on motion detection.
• Verify storage availability: Check if the hard drive has sufficient space and is functioning correctly.
• Confirm camera-NVR connection: Make sure the camera is properly connected to the NVR.
• Inspect the recording settings: Verify that the correct recording parameters (resolution, bitrate) are configured.

 

Why is my Hikvision camera not recording?

If your Hikvision camera is not recording as expected, here are the key areas to check and resolve the issue:

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✅ 1. Check the Recording Schedule

• Make sure the camera is configured to record at the desired times.

  • For continuous recording, ensure the schedule is set to “Continuous” for all days and times.

  • For motion detection recording, confirm that motion detection is enabled and properly configured in the camera settings, and that the schedule reflects this mode.

  • Verify that no time periods are left blank in the schedule grid.

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✅ 2. Verify Storage Availability

• Check the NVR/DVR’s hard drive status:

  • Ensure the hard drive is installed, detected, and formatted.

  • Confirm that there is sufficient free space available.

  • Look for any disk errors or warnings in the system logs that could indicate a failing drive.

  • If the drive is full and overwrite is disabled, the system may stop recording.

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✅ 3. Confirm Camera-to-NVR Connection

• Make sure the camera is properly added and connected to the NVR:

  • The camera should appear online in the NVR’s camera list.

  • Check that the camera stream is visible on the live view.

  • Resolve any “offline” or “disconnected” status before proceeding.

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✅ 4. Inspect Recording Settings

• Verify that the correct recording parameters are configured:

  • Resolution and bitrate should be set within the NVR’s supported range.

  • Ensure the stream selected for recording (main stream or sub stream) is properly configured.

  • Check that recording is enabled for the specific camera on the NVR.

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Additional Tips:

• Reboot the NVR/DVR and camera if changes don’t take effect immediately.

• Ensure the system time and date are correct — incorrect time can lead to gaps in recording or inaccessible footage.

• Review the NVR’s log files for any errors or alerts related to recording.